This Privacy Policy explains how dn999 collects, uses, stores, shares and protects the personal data of individuals who access or register on the dn999 platform at dn999.lat. Your privacy matters to us, and we are committed to handling your data responsibly, transparently and in accordance with applicable data protection standards.
dn999 collects only the personal data that is strictly necessary for account operation, identity verification, payment processing and regulatory compliance. No unnecessary data is requested or retained.
All personal data stored by dn999 is encrypted at rest. Passwords are hashed using cryptographic one-way functions. Payment details are tokenised and never stored in plaintext on dn999 infrastructure.
dn999 does not sell, rent or broker your personal data to any third party for commercial purposes. Data is shared only with service providers that are essential to platform operation, bound by confidentiality agreements.
You retain the right to access, correct, delete or port your personal data held by dn999. Requests are handled within 30 days. Contact dn999 support to exercise any of these rights at no charge.
dn999 uses cookies for session management, security and analytics. The Cookie section of this Privacy Policy explains each category, what it does and how you can manage your preferences.
In the unlikely event of a data breach affecting your personal information, dn999 commits to notifying affected users promptly and to reporting the incident to relevant authorities within required timescales.
This Privacy Policy is issued by dn999 ("dn999", "we", "us", "our"), the operator of the online gaming and sports betting platform accessible at dn999.lat and all associated mobile-optimised interfaces. dn999 acts as the data controller in respect of the personal data of its registered users and website visitors.
References to the "dn999 Platform" throughout this Policy include the website at dn999.lat, its subdomains, any native or web-app versions of the Platform, and any communications sent to you by dn999 in connection with your Account or use of Platform services.
For all data protection enquiries, the primary point of contact is the dn999 support team, reachable via the 24/7 in-platform live chat or by email at [email protected].
This Privacy Policy applies to all personal data collected, processed or stored by dn999 in connection with:
This Policy should be read in conjunction with dn999's Terms and Conditions, which govern the overall contractual relationship between dn999 and its registered users. By continuing to use the dn999 Platform, you confirm that you have read and understood this Privacy Policy.
dn999 collects personal data through several channels. The categories of data collected and the circumstances in which they arise are summarised in the table below:
| Data Category | Specific Data Points | Collection Trigger |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, CNIC number, CNIC images, selfie photograph | Registration; KYC verification before first withdrawal |
| Contact Data | Email address, Pakistani mobile number, city of residence | Registration; Account updates |
| Financial Data | JazzCash / EasyPaisa account reference, bank account details (HBL/UBL/Meezan), payment card type and last four digits (tokenised) | Deposit and withdrawal transactions |
| Transaction Data | Deposit amounts, withdrawal amounts, bonus usage, wager history, game play history, balance snapshots | Ongoing Platform activity |
| Technical Data | IP address, device type, operating system, browser type, screen resolution, session duration, referring URL | Automatic collection via cookies and server logs on each visit |
| Communications Data | Live chat transcripts, support email content, survey responses | When you contact dn999 support or respond to communications |
| Responsible Gaming Data | Self-imposed deposit limits, session limits, self-exclusion status and duration | When you configure responsible gaming tools in Account Settings |
dn999 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, biometric data (other than CNIC photographs required for KYC), or health data, except where explicitly required by applicable law or where you voluntarily provide such information in support communications.
dn999 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
dn999 uses the personal data it collects for the following purposes:
dn999 does not sell, rent or trade your personal data. We may disclose your personal data to the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual data protection obligations:
All third-party service providers engaged by dn999 are contractually required to maintain the confidentiality of personal data, to process it only for the specific purposes for which it was shared, and to implement appropriate technical and organisational security measures.
dn999 operates internationally and may transfer your personal data to, or process it in, countries outside Pakistan. Where such transfers occur, dn999 ensures that appropriate safeguards are in place, which may include:
By registering for and using the dn999 Platform, you acknowledge that your personal data may be transferred internationally as described above. dn999 takes reasonable steps to ensure that any international transfer of your data maintains the same level of protection described in this Privacy Policy.
dn999 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, and to comply with applicable legal and regulatory obligations. The following general retention periods apply:
Following the expiry of the applicable retention period, dn999 will securely delete or anonymise your personal data in a manner that prevents recovery or reconstruction.
dn999 implements a multi-layered technical and organisational security framework to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. Key security measures include:
The dn999 Platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us deliver a functional and secure experience. We use the following categories of cookies:
| Cookie Category | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Session management, login state persistence, CSRF protection, load balancing. The Platform cannot function without these. | No — essential to service delivery |
| Security | Fraud detection, bot mitigation, suspicious login pattern identification, IP reputation screening. | No — legitimate interest basis |
| Functional | Remembering your language and display preferences, game filter selections and responsible gaming settings between sessions. | No — legitimate interest basis |
| Analytics | Aggregated, anonymised data on how users navigate the dn999 Platform — used solely to improve platform performance and user experience. | Yes — consent required |
| Marketing | Where consent is given, personalised bonus and promotion messaging based on your on-platform activity and preferences. | Yes — explicit consent required |
You can manage non-essential cookie preferences through your browser settings or by contacting dn999 support. Disabling strictly necessary cookies will impair the functionality of the dn999 Platform, including the ability to log in and place wagers.
Subject to applicable law and certain conditions, you have the following rights in relation to your personal data held by dn999. To exercise any of these rights, contact dn999 support via in-platform live chat or by email. dn999 will respond within 30 days of receiving a verifiable request.
You may request a copy of the personal data dn999 holds about you, together with information on how it is being processed. Provided free of charge for reasonable requests.
If any personal data dn999 holds about you is inaccurate or incomplete, you have the right to request correction. Updates to identity data may require supporting documentation.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to dn999's legal retention obligations.
You may request that dn999 restricts the processing of your data in certain circumstances — for example, while the accuracy of data is being contested.
Where processing is based on consent or contract and carried out by automated means, you may request your data in a structured, machine-readable format for transfer to another controller.
You may object to processing based on legitimate interests at any time. You also have an absolute right to opt out of direct marketing communications, which will be acted on immediately.
The dn999 Platform is strictly restricted to individuals who are 21 years of age or older. dn999 does not knowingly collect, process or store personal data from individuals under the age of 21. Registration requires an explicit declaration of age eligibility, and KYC verification confirms age through CNIC documentation before any withdrawal is processed.
If dn999 becomes aware that personal data has been collected from an individual under the age of 21, the associated Account will be immediately suspended pending investigation. If the age violation is confirmed, the Account will be permanently closed, any balance will be handled in accordance with applicable regulatory guidance, and all personal data associated with the Account will be securely deleted to the extent permitted by law.
dn999 may send you promotional communications, bonus notifications, PSL betting market alerts, and dn999 Circle loyalty updates by email or SMS where:
You may withdraw your consent to marketing communications at any time by:
Opting out of marketing communications will not affect the delivery of transactional communications — including deposit confirmations, withdrawal notifications, KYC verification updates, and security alerts — which are necessary for the operation of your dn999 Account and which dn999 is required to send regardless of your marketing preferences.
The dn999 Platform does not include outbound links to third-party websites as part of its standard interface. However, in the event that any such link is present — for example, within a responsible gaming resource reference — dn999 is not responsible for the privacy practices or data handling of any third-party website. Those sites are governed by their own privacy policies, and dn999 recommends that you review them before submitting any personal data.
dn999 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, our data processing activities, or best practice in data protection. Material changes will be communicated to registered users via their registered email address and/or by a prominent notification within the dn999 Platform, prior to the amended Policy taking effect.
The effective date at the top of this document will be updated each time the Policy is revised. We encourage you to review this Privacy Policy periodically to stay informed about how dn999 handles your personal data. Continued use of the dn999 Platform following the effective date of any revision constitutes acceptance of the updated Policy.
For all data protection enquiries — including requests to exercise your data rights, questions about this Privacy Policy, or concerns about how dn999 has processed your personal data — please contact us through the following channels:
dn999 will acknowledge receipt of all data rights requests within 5 business days and will provide a substantive response within 30 days. Where a request is complex or involves a large volume of data, dn999 may extend this period by a further 30 days, in which case you will be notified of the extension and the reason for it.
If you are not satisfied with dn999's response to a data protection complaint, you have the right to refer the matter to the relevant supervisory authority or data protection regulator in your jurisdiction.
dn999 takes data protection seriously — 256-bit SSL, tokenised payments, strict KYC and a no-data-sale policy are built into the foundation of the Platform. Your PKR wallet, cricket betting markets and live casino tables are all waiting. Players must be 21 years or older.